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Who Are We?

Welcome to the Jacket Society website privacy page to comply with recent changes in the European GDPR Our website address is: https://www.jacketsociety.com.
From May 25th 2018, the GDPR (General Data Protection Regulation) applies to all businesses handling personal data about European customers. This new privacy law aims to ensure businesses comply with ensuring customer’s data is used, stored and gained legitimately and legally, as well as upholding customers’ rights to transparency and access to that information.

What personal data we collect and why we collect it

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number (where applicable). We refer to this information as “Order Information” and “Customer Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking, about Device Information, Customer Information and Order Information

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Are used to simply send us an email so we can answer questions or requests – we do not share, subscribe or use this information for marketing purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with? We currently use cookies to promote the jacket society website for online advertising promotions.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your Consent:

Consent for the “Device Information” we collect is gained under the basis that you have consulted our Cookie notice and continue to browse the Site, therefore agreeing to our use of Cookies.
By creating a customer account, or completing an order, you consent to our collecting your  “Customer Information”. Additionally, by completing an order, you consent to our collecting your “Order Information”.
Some of the information we collect is shared with specific third-parties (Processors) in order for our business to be conducted efficiently. In these instances, consent received for collecting “Customer Information” and “Order Information” applies to information shared with our Processors.
For marketing purposes, you give consent to receive marketing emails from us by either subscribing to our newsletter, or selecting ‘Accepts Marketing’ when creating a customer account or completing a purchase.
Similarly, when interacting with our social media pages (Facebook, Instagram) you consent to our using your information for marketing and analytical purposes.
Should you wish to access, correct or have your “Customer Information” or “Order Information” deleted, you can contact us by email at customerservice@jacketsociety.com

How We Use Your Personal Information

We use the “Order Information” and “Customer Information” that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this this information to:
– Offer a more convenient user experience for repeat customers;
– Communicate with you;
– Screen our orders for potential risk or fraud;
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services;
– Review and analyze sales and customer behaviour; and
– In some instances, clarify sales information for accounts purposes.
We use the “Device Information” that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). “Device Information” may also be used for marketing and retargeting purposes if the information is in line with “Customer Information” we have collected.

How We Share Your Personal Information

As a data Controller, we share your Personal Information with third parties (Processors), most often to help us use fulfill and dispatch orders and to provide marketing communications, as described above.
For example, our primary credit card processor is Authorize.net and we also use PayPal (Please see the PayPal Privacy Policy for more details) to process your payments for our Woocommerce Online store which allows us to sell our products to you. Your data is stored through their website, databases and our Woocommerce website database. ALL data is on a secure server behind a secure firewalls.
We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Please see the list below for more information on the Processors we use for the efficient running of our business:
Mailchimp– Mailchimp is the email marketing service we use to contact you with our newsletter. Jacket Society shares your “Customer Information” with Mailchimp in order for us to contact you
Shipping Easy & US Postal Service – we use the Shipping easy integration with our website to fulfill and dispatch your orders. Jacket societyu shares your “Customer Information” and “Order Information” in order to dispatch your orders.
Facebook– Our social media pages (Facebook, Instagram) may use your personal information (not your “Customer Information”) in order to target and analyze advertising. You can see Facebook’s full privacy policy here for more information:https://www.facebook.com/privacy/explanation

Behavioural Advertising

As described in the above sections, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
– Facebook: https://www.facebook.com/settings/?tab=ads
– Google: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

As mentioned above, we use Cookies to analyze and improve website performance, and collect “Device Information”.
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
Allows our site to store information about your session (referrer, landing page, etc).
Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
Expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
Stores information about the contents of your cart.
If the shop has a password, this is used to determine if the current visitor has access.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. customerservice@jacketsociety.com
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please send your comments to: customerservice@jacketsociety.com

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